Our trucks are custom built to optimize the delivery process. Our drivers are equipped with cellular phones to ensure up-to-the-minute response to unexpected situations that could affect delivery times. Our delivery people are dedicated employees of Wolf Furniture, not a third party or contract service. Their objective is customer satisfaction, not a profit. You should expect our delivery people to do a pre-delivery inspection for any damages to wood and upholstery, free in-home setup, assemble hardware on all bedroom and dinette sets, and remove all packaging material. You should expect the Best Efforts from our uniformed staff in getting your selection to your home safely, making it a satisfying experience for you.