Testimonials and Reviews

Testimonials and reviews from Wolf and Gardiner Wolf Furniture customers

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Thursday, March 9, 2017

Margaret K. from Frederick, MD

I recently had a bad experience with a delivery from a company in Frederick and I canceled the order as a result of the poor customer service. I have to say that the delivery of my new Lay Z Boy chair was excellent. I scheduled a delivery date and time and my chair was delivered on time. Thank You for such a pleasant experience. I will be shopping at you Frederick store in the future.

Tuesday, March 7, 2017

Connie I. from Ebensburg, Pa

Scott Foor was the absolute best salesperson we have ever had for a multitude of reasons. Because of his great customer service, we will most likely visit again for future purchases. We own a food establishment and we know how difficult it is to find good employees. Scott is what we would call these days a 'diamond in the rough'. It was a pleasure to work with him.

Monday, March 6, 2017

Barbara D. from Fallston, MD

Yvonne is amazing! She knows my taste and remembers my existing colors and comes up with choices that match. She makes shopping an enjoyable experience and saves me time and stress! It is truly a pleasure dealing with her!

Thursday, March 2, 2017

Casey P. from Atloona, Pa

I would not change anything. The store is set up so nicely and the staff were wonderful. The quality of the furniture is the best around and the prices are decent. The free financing was great to have to allow us to make affordable monthly payments. I will only buy furniture from Wolfs. We bought our first set of couches from wolfs 2 years ago and they are still like brand new. We loved that your staff did not chase us around the store and trying to pressure into buying stuff. We went to other local stores and we felt so uncomfortable due to sales people chasing us through the store. We were able to roam around your store together and discuss what we wanted and liked, but the staff were there right when we were ready to ask questions and help us with our purchase. Thanks for the new wonderful addition to our family room.

Tuesday, February 28, 2017

Marie F. from Altoona, Pa

My shopping experience was amazing I shopped at Wolf furniture Altoona PA, and one particular employee named Brandy was especially helpful she assisted me wonderfully while I was looking for a carpet for my two boys room.

Thursday, February 23, 2017

Alex B. from Gaithersburg, Md

Steve E. in your Frederick store is fantastic - he is courteous, patient, knowledgeable, and helpful. It is a pleasure working with him. When I visited the store last, he was swamped with customers, and offered to have one of the managers (Casey, I believe) help me. She was equally as helpful, and was great to work with. Also, Gary V. in the State College store is great. My family and I have used Gary on multiple occasions for furniture purchases because he is just like Steve - patient, knowledgeable, helpful, and courteous. It's a pleasure working with Steve and Gary.

Thursday, February 23, 2017

Kathryn C. from Tyrone, Pa

Jeff was awesome! Very knowledgeable. Very attentive. Not pushy or aggressive. Very thorough. So glad he directed us to the mattress testing. Walked us through every step. Without that we would have probably chosen the wrong bed for us. And this has to be the most comfortable bed we have ever had! Who knew such a good nights sleep was so attainable! Very pleasant experience!

Wednesday, February 22, 2017

Pearl L. from Germantown, MD

Our delivery crew was great 

Friday, February 17, 2017

Amy C. from Hagerstown, MD

Overall a good experience shopping in the store. I did appreciate the no pressure sales staff that was ready to assist when and if needed. I would like to say the highlight was the professionalism and courteousness of the delivery team, Chris, Ernesto, and Marin(?). The three of them were extremely pleasant, helpful, and kind gentlemen that present a good image of the store and encourage repeat buying.

Wednesday, February 15, 2017

Barbara M. from Johnstown, Pa

Wolf Furniture carries stylish furniture that is well made and durable. While that is an important reason for us to keep coming back for our furniture purchases, our sales consultant, Amy B., is an even bigger reason. She knows the merchandise well, has gotten to know us and our preferences and always guides us in the right direction when we are shopping for furniture. She is always honest with us and has been very helpful with guiding us to make the right choices about purchases. Amy is a huge asset to the Wolf organization.

Wednesday, February 15, 2017

Megan G. from Elkridge, MD

Please give Scotia the highest praise possible. She helped ease my crazy self from thinking out furniture wouldn't be here in time for us to move into our apartment. (We were moving from Philadelphia to Baltimore). She also followed up as one of the pillow fabric selections we chose was discontinued, and made sure that our new selection would match beautifully. I can't say enough positive things about Scotia, we love her she is truly a gem!!!!

Monday, February 13, 2017

Valerie R. from Seward, Pa

It snowed 7 inches the day before delivery was scheduled. I have 4x4 only driveway during snowy weather. I called the store to say they would not be able to make it up my driveway even though we had it plowed. The delivery guys carried my furniture the entire way up my driveway and into my house. They really went above and beyond! Great guys!

Saturday, February 11, 2017

Pat H. from Churchton, MD

Shelley was the best sales person - she was very knowledgeable of the furniture brands and the materials they were made from. We changed our order and asked for her assistance in locating an identical recliner which she did from another store in the area. The two delivery men were very courteous, careful and it was obvious they really took pride in bringing in and setting up the sectional, recliners and tables were bought from Shelley. Best experience ever with a furniture store.

Saturday, February 11, 2017

Catherine P. from Woodsboro, MD

I love Wolfs Lazy Boy collection. I like that Wolfs has a wide variety of prices and options for their furniture (from moderately priced to expensive) Staff is very helpful. Love Wolfs

Friday, February 10, 2017

Denise L. from Bellefonte, Pa

Jenna is an excellent saleswoman. She's not pushy or in your face trying to sell you something. She is very helpful in showing items that would coordinate. Jenna is very patient and you don't feel like you have to hurry up and pick something. She's very kind, friendly and upbeat. When I decide to shop at Wolf's again, I will definitely look for Jenna. She will be my go-to saleswoman.

Saturday, February 4, 2017

Glenn F. from Ebensburg, Pa

I was going shopping for a bed the day I showed up at Wolfs. I didn't plan on buying my mattress there I just wanted to start shopping there. Mark was very helpful with the beds, and he showed me the mattress analysis/selector computer you have and from there I was sold. Between Mark's knowledge and the computers selection, I knew I would be getting a good bed. Thank you very much for the help. I have also told a lot of people about the mattress analysis computer you guys have and there seems to be a lot of interest in it. Good job!

Friday, February 3, 2017

Linday D. from Falling Waters, WV

I love Wolf furniture and would recommend in a heartbeat...The delivery individual Jason was so courteous ... as well as sales associate..very pleased with my purchase..thank you..

Friday, February 3, 2017

Judy R. from Martinsburg, WV

We love your store - I've purchased dining, living, bedroom and occasional furniture from the Wolfs at Hagerstown Outlet. Our most recent experience we really pleasant - the sales associate, Michelle M. - was a delight to work with. She greeted us, asked what we were looking for, directed us to the right area in the showroom and then allowed us to look without hovering or pressuring us. So nice! When we were ready, she got us checked out quickly and was really charming to work with. Thanks for having such wonderful staff and always having just the right furniture!

Friday, February 3, 2017

Sunshine, P. from Johnstown, Pa

We have been customers of Wolfs for years and will continue to be for years to come. We have never had a bad experience.

Thursday, February 2, 2017

Peggy B. from Severn, MD

I was very surprised at how quickly I received my furniture. It was a good experience and I will definitely come back. I had purchased from Wolf in PA several years ago and liked their quality but the experience wasn't great. Gardiners took the best aspects of Wolf and filled in all the negatives. Great job!